Industrial Intelligence
Solution Andon

Cut downtime in production

With our digital industrial intelligence solution, give your operations visibility, align teams on the same priorities, and reduce downtime.

Set up without a complex overhaulBuilt for floor adoptionCompatible with your current equipment
Right person alerted
Station 14 · WeldingALAlex L.
What is the problem?
Quality
Machine
Material
Support

The solution connecting the most factories in Quebec.

The real cost of a stop

When a station stops, the information always arrives too late.

Today, without Andon
  • The alert gets lost between the station and the office.
  • The right responder is notified too late.
  • The same causes come back, with no trace or analysis.
With Solution Andon
  • Every call reaches the right person in seconds.
  • Escalation triggers on its own if no one answers.
  • Every stop becomes data you can act on.
How it works

Signal, alert, resolve, analyze.

Every problem is sent to the right people, handled faster, then measured to keep it from happening again.

01

Signal

The operator picks the type of problem on the tablet. That is all.

02

Alert

The right person gets a notification, an SMS or an email within seconds.

03

Resolve

The responder takes the call, intervenes at the station, then closes or escalates it.

04

Measure

Every call is logged to track delays, causes and recurrences.

Measured impact

What Enduride achieved with Solution Andon

Real numbers, measured on the floor during their rollout. Get the full story in the case study.

+0%
increase in sales
×0
production capacity per shift
56 → 0%
staff turnover rate
The product

Everything you need to react fast.

From the operator to the plant manager, everyone gets exactly the screen they need, designed to be understood without training.

Reporting a problem takes one tap.

One big button, impossible to miss, on a tablet placed at the station. No menu, no complex navigation: the operator taps, picks the problem type, and help is on the way.

  • Built for the floor

    Readable from afar and usable with gloves.

  • Simple, visual interface

    Big buttons, clear icons and very few steps.

  • Made for your teams

    Can be displayed in the operator's language.

Console · choosing the call typeLIVE
What is the problem?
Quality
Machine
Material
Support

The whole plant, at a glance.

Show the state of every station on screens visible everywhere in the plant. At a glance, supervisors see which station needs help, what type of call was triggered, who is handling it and for how long.

  • Immediate visibility

    Supervisors see the state of every station just by looking up.

  • Faster prioritization

    Each call shows the type of help requested and the urgency level.

  • Better coordination

    Teams know who is responding, where, and for how long.

Global view · whole shopLIVE
Whole shop
24 stations · Line A, B, C
1Waiting
1Intervention
22Nominal
N2
M-04
14:22
Critical breakdown
N1
M-08
03:10
Line stop
N1
M-12
08:45
MT02:15
M-01
Nominal
M-02
Nominal
M-03
Nominal
NominalWaitingCriticalIntervention

The right person, at the right time.

Every call follows the escalation path you define. If it is not handled in time, the solution notifies the next level by push, SMS or email, until someone responds. In an emergency, the operator can also alert everyone or target one specific person.

  • Configurable levels and delays

    Per station, per call type or for the whole plant.

  • Targeted escalation

    To one specific person or the whole team.

  • Respects schedules

    Only responders on shift are notified.

A call's journey
Call · Station 14 · Welding
Triggered at 10:42 · response target: 2 min
Call triggeredThe operator reports a quality defect
Red · waiting
N1
Team lead notifiedPush notification and SMS, at 0 s
SMS sent
N2
Escalation · supervisorNo answer after 2 min
Auto escalation
HandledJulie R. responds · stop avoided
Green · resolved

You set it up yourself, no IT needed.

If you can describe your shop, you can configure it. Add a station, change a call type, adjust a responder or change a schedule without depending on IT. Every change updates on the relevant tablets.

  • Day-to-day autonomy

    No daily dependence on IT to adjust the configuration.

  • Grows with you

    A solution that follows your stations, your teams and your priorities.

Configuration · escalation
Department · Welding12 stations
2 minutesSLA
MLMarc L.JRJulie R.+ add
SPSupervisor
Scale it up

Cut downtime across every line

Give your teams one alert channel, measured response times and reliable data to eliminate the causes that keep coming back.

Stop analysis

What gets measured gets better.

Every call becomes usable data: response times, recurring causes, the most affected stations and the overall health of the day, with no spreadsheet to fill in.

Dashboard · todayLIVE
System state
Stable
9 calls today · MTTA 1 min 12 s
Volume
Normal
Delays
Fast
Escalation
6%
9
Calls today
1:12
Avg MTTA
Target < 2m
4:30
Avg MTTR
Target < 8m
88%
L1 autonomy
Target > 80%

Active calls

See all
Station 14 · WeldingQuality · Line A
0:48
Waiting
Station 18 · AssemblyMachine · Line B
1:12
Intervention · Marc L.
Cause analysis

Tackle the problems that keep coming back.

The responder records the cause of the stop. The solution surfaces the most frequent causes, the most affected stations and the call types that come back most often. You know where to act first.

  • Ranked by recurrence

    Chronic irritants stand out on their own.

  • From curative to preventive

    Aim your continuous improvement work at facts.

Most frequent causes · 30 days
1Tool setting out of tolerance42
2Supply shortage31
3Clogged sensor23
4Missing work document14
5Conveyor jam9
Mobile app

As useful in your pocket as on the big screen.

Receive, handle and track alerts in real time, whether you are at the station, on the floor or in the office. Operators report from a tablet, managers get the calls in their pocket, and supervisors keep a global view on the shop floor screens.

  • Report from the station

    The operator raises the alert without leaving their zone.

  • Respond wherever you are

    The right person gets the call straight in their pocket.

  • Track in real time

    Every intervention stays visible on mobile, tablet and shop floor screen.

Station 14 · Welding
Quality
Machine
Material
Support
Everything works
Ready for your environment

Built for your floor, not the other way around.

Works on your current screens

Tablets, shop floor TVs or existing stations: Andon runs on what you already have.

Without replacing your systems

It adds to your current environment, with no overhaul and no production stop.

Usable with gloves

An interface built for the floor, understood without training, even with your hands full.

Set up without IT

If you can describe your shop floor, you can configure it: stations, calls and responders.

Synced live

Every call and status updates in real time across all screens.

Training and support included

Setup, team training and rollout included, with no hidden fees.

Frequently asked questions

What teams ask before getting started.

No. Solution Andon runs on standard tablets, phones and screens you often already have. There is no proprietary equipment to buy.

You start on one line or department, then expand to the rest of the plant. Configuration happens without rebuilding your existing systems.

No. If you can describe your shop floor, you can configure it: adding a station, changing a call type or adjusting a responder does not depend on IT.

Every call follows an escalation path you define: notification, SMS or email until someone answers, while respecting work schedules.

Andon runs alongside your current systems, without replacing them or forcing an overhaul. You start on one line or department, then extend to the rest of the plant at your own pace.

See Solution Andon running on your floor.

Curious how the system would adapt to your floor, your stations and your call types? Talk to an expert and see what a first configuration could look like in your plant.